Mobile / Live
This Privacy Policy explains what personal data bobantoto collects when you access your account, make a deposit through GoPay or LinkAja, or browse the lobby — and how we use, store, and protect it. Availability of our services depends on local law and eligible regions in Indonesia.
When you open an account with us, we collect the information you provide during registration — your name, contact details, and the e-wallet credentials you connect, such as GoPay or LinkAja. Each time you log in, browse game rooms, or complete a deposit through your connected wallet, we record session and transaction data to keep your account accurate and secure. We also collect technical data automatically: your device type, browser, IP address, and session duration. This helps us confirm that your session carries over smoothly whether you switch from a mobile connection to a laptop mid-session, or return to the lobby after a break. Data collected through GoPay and LinkAja payment flows is processed in line with the terms of those payment providers. We do not store full payment credentials on our side — transaction references and confirmation codes are what we retain. Retention periods follow applicable local regulations, and we keep records only as long as necessary to operate your account, handle disputes, or meet legal requirements where our service is available. Any data we hold about you is used solely to operate and improve your account experience on this platform. We do not sell your personal data to third parties.
Name, contact details, and identity verification documents you submit when opening your account. Stored securely and used only for account management and support.
GoPay and LinkAja deposit references and confirmation codes. We retain transaction IDs, not full wallet credentials. Accessible in your account transaction history after login.
Device type, IP address, and session logs collected automatically. Used to maintain account continuity across devices and to detect unusual access patterns.
Messages sent to our support team via live chat or email. Kept to track issue resolution and improve response quality for your account.
This policy covers data we collect and process directly through bobantoto — your account, the game lobby, and connected payment flows. It does not extend to third-party services you link to your account or external sites you reach from our pages. Understanding the boundary helps you know exactly which data practices this document governs.
Covers all data tied to your bobantoto login: registration details, account settings, login history, and any verification steps completed inside your account page. Governed fully by this policy.
Covers transaction references processed through GoPay and LinkAja on our platform. The payment providers' own privacy terms apply to how they handle data on their side of the transaction.
Covers browsing behaviour, game session logs, and lobby navigation data recorded while you are logged in. Used to maintain session continuity and support account queries.
Does not cover external links, third-party login services, or partner sites reachable from our pages. Once you leave the bobantoto domain, the third party's own privacy policy applies.
You have practical choices about the data we hold on you, and we've made the key ones accessible directly through your account. To review the personal details we have on file, log in and open the account settings page — your registered name, contact information, and linked payment methods are displayed there. If any detail is incorrect, you can update it from the same page or raise a correction request through our support channel. If you want to ask about your data, request a copy of what we hold, or raise a concern about how your information has been used, our support team handles these requests. Contact us through the live chat in your account or by email at the address listed in the support section below. We aim to acknowledge data-related requests promptly and will confirm next steps once we receive your query. Where local law grants additional rights — such as the right to request deletion of certain records — those are available to you in regions where our service operates under applicable regulation.
Log in and open account settings to see the personal details and payment methods we have on file for your account. No separate request needed for basic account data.
Update your name, contact information, or linked wallet details directly from the account settings page. For identity documents, raise a correction request via support.
Contact our support team by live chat or email to ask what specific data we hold, how it is used, or to request a summary. We confirm receipt and next steps after your query arrives.
Where local law and our operational requirements permit, you may request deletion of certain account records. Submit this through the support channel with your account details for verification.
For any question about how we handle your data — whether it's a correction request, a query about what we hold, or a concern about account privacy — our support team is the right place to start. You can reach us through live chat inside your account or by email. Include your registered account details so we can locate your records and respond accurately.
Open the chat widget inside your logged-in account to connect with our support team. Available for account, payment, and privacy questions directly tied to your bobantoto account.
Send your data or privacy request to our support email address listed on the contact page. Include your account username and the nature of your request for a faster response.
Many data actions — reviewing your details, updating contact information, checking your GoPay or LinkAja transaction history — are available directly inside your account without contacting support.
We apply security measures to keep your account data protected. Sessions are encrypted in transit, and access to your account requires your login credentials — we recommend keeping these private and not sharing them. If you notice a login you did not make, contact support immediately through the live chat in your account so we can act on it.
We keep your account records for as long as your account is active and as required by applicable regulations. When records are no longer needed, we remove them in line with our internal data schedule.
We use cookies to maintain your login session and remember your lobby preferences. You can manage cookie settings through your browser. Disabling certain cookies may affect how your account session behaves across devices.
Your account is protected by your login credentials. We do not ask for your password via chat or email. If you receive a message requesting your credentials, report it to our support team right away.
When we update this Privacy Policy, the revised version is posted on this page with the updated date. Continued use of your account after a change is posted means you have seen the updated terms. Check this page periodically to stay current.
These are the questions we hear most often about how bobantoto handles personal data. If your question isn't covered here, reach out through the live chat or email support listed above.
We collect the name, contact details, and identity information you provide at registration. Once your account is active, we also record session data, device information, and transaction references from GoPay or LinkAja deposits — all described in the policy details section above.
Yes. Log in and open your account settings page to view your registered details, linked payment methods, and transaction history. For a broader data summary, contact our support team via live chat or email with your account details and we will confirm what records we hold.
Basic details like contact information can be updated directly in account settings after login. If the correction involves identity documents or registered name changes, submit a request through our support channel and the team will guide you through the verification steps shown in the system.
We do not sell your personal data. Payment flow data passes through GoPay and LinkAja as part of processing your deposits — those providers operate under their own privacy terms. We do not share your account data with unrelated third parties.
We retain account records while your account is active and for as long as required by applicable regulations in the regions where our service operates. Records no longer needed for account operation, dispute handling, or legal compliance are removed according to our internal data schedule.
Reach our support team through the live chat inside your logged-in account, or send an email to the address on our contact page. Include your registered account username and a clear description of your request. Where local law permits data deletion, we will confirm the steps and timeline after receiving your query.